Privacy policy

PRIVACY POLICY

COOKIE AND PRIVACY POLICY

INTRODUCTION
When you visit our website, information about you is collected that can be used to tailor and improve our content and to increase the value of the content displayed on the site. If you do not wish information to be collected, you should delete your cookies (see instructions) and refrain from further use of the website. Below, we explain which information is collected, for what purpose, and which third parties have access to it.

COOKIES
The website uses "cookies", which are text files stored on your computer, mobile, or similar device for the purpose of recognizing it, remembering settings, performing statistics, and targeting ads. Cookies cannot contain harmful code such as viruses. It is possible to delete or block cookies (see instructions here.)  If you delete or block cookies, any advertisements may become less relevant to you and appear more frequently. You may also risk that the website does not function optimally and that there is content you cannot access. The website does not contain cookies from third parties.

GENERAL INFORMATION ABOUT PERSONAL DATA
Personal data is any kind of information that can be attributed to you. When you use our website, we collect and process a range of such information. This happens, for example, through general access to content, if you participate in competitions or surveys, register as a user or subscriber, make other use of services, or make enquiries/purchases via the website.
We typically collect and process the following types of information: a unique ID and technical information about your computer, tablet or mobile phone, your IP address. To the extent that you give explicit consent and enter the information yourself, the following is also processed: name, phone number, email, address, delivery address. This will typically be in connection with creating enquiries or when making a purchase.
Rapunzel ApS therefore registers and processes personal data about you that you provide yourself, e.g., when you:


  • Rent or purchase our products and services
  • Participate in a competition or event
  • Send an enquiry, complaint or give us feedback, or
  • Otherwise provide personal data to us via the website

By providing personal data, you consent to Rapunzel ApS processing the data, including that Rapunzel ApS:

  • Registers the personal data you provide
  • Registers information about rentals and purchases you make

The legal basis for processing personal data is your consent.

PURPOSE
The information is used to identify you as a user and to show you the advertisements or offers most likely to be relevant to you, to register your purchases and payments, and to deliver the services you have requested. We also use the information to optimize our services and content.

SECURITY
We have taken technical and organizational measures to prevent your information from being accidentally or unlawfully deleted, published, lost, impaired, or becoming known to unauthorized persons, misused, or otherwise processed in violation of the law.

STORAGE PERIOD
Information is stored for the period permitted by law, and we delete it when it is no longer necessary. The period depends on the nature of the information and the basis for storage. It is therefore not possible to specify a general time frame for when information is deleted.

DISCLOSURE OF PERSONAL DATA
Data about your use of the website, which advertisements you receive and possibly click on, geographic location, gender and age segment, etc., is disclosed to third parties to the extent that such information is known. The information can be used to target any advertising.

We also use a number of third parties for storage and processing of data. These process information solely on our behalf and may not use it for their own purposes. Disclosure of personal data such as name and email, etc., will only occur if you give consent. We only use data processors in the EU or in countries that can provide your information with adequate protection.
Rapunzel ApS does not sell your personal data to third parties.
Rapunzel ApS does not store information about your means of payment, for example card numbers on payment cards or similar.

ACCESS AND COMPLAINTS
You have the right to be informed about which personal data we process about you. You can also object to the use of your information at any time. You can also withdraw your consent to the processing of information about you. If the information processed about you is incorrect, you have the right to have it corrected or deleted.
Please contact: kontakt@rapunzel.care. If you wish to complain about our processing of your personal data, you may also contact the Danish Data Protection Agency: Datatilsynet, Borgergade 28, 5, 1300 Copenhagen K, or via www.datatilsynet.dk.